The following groups cover common problem areas.

• Connection Errors

If you tap to connect on a machine entry (with a round blue question mark icon) and an error message is displayed in red, select the error message from the list below.

• Can't find server
• Couldn't locate machine
• Timed out connecting
• Socket timed out
• Connect failed: Connection refused
• NB session refused - not listening
• Insufficient server resources
• Server rejected blank password
• Unknown user or password

• Problems with the Share name list

Once the app is connected, tapping the machine entry again should show a list of Share names in the right-hand window.
If there is a problem with this list, select from the problems below.

• The list is empty.
• I should see shares ending with a $.
• When I tap the C: share, I get Access Denied.

• Problems listing folders

After tapping a Share name, the files and folders for that Share should be listed.
If they're not shown, select from the problems below.

• Popup error "Access Denied".
• I don't see all my files.
• Files are listed that I don't normally see.

• Sharing folders

• Show me how to share a folder.
• Show me how to configure Windows Firewall.