Getting Started Guides


Windows 7, 8 and 10

Windows XP

Time Capsule

General Setup Guides

External Access Guide




This interactive troubleshooting guide has been compiled from real issues handled by our support staff. We urge you follow it for your particular issue, as it could rapidly solve a problem you're having with one of our products.

All the information in this guide is applicable to all of our products.

Please select the appropriate link below...

I am attempting to connect over local WiFi to:

I am attempting to connect to a home or business network over the Internet using:

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