FileBrowser Troubleshooting Guide

This interactive troubleshooting guide helps you solve common connection and file access issues when using FileBrowser with Windows PCs, Macs, NAS devices, and Linux or Unix servers.

It is designed to help you quickly identify the cause of a problem and follow the correct fix for your specific setup.

Most issues relate to network discovery, file sharing configuration, or firewall settings rather than FileBrowser itself.

All the information in this guide is applicable to all of our products.

Please select the appropriate link below...

I am attempting to connect over local WiFi to:

• Mac (running OSX 10.5.8 or later)
• Windows 10
• Windows 7 or 8
• Windows Vista
• Windows XP
• Time Capsule/Airport Extreme/Airport Express
• Stand-alone Network Attached Storage (NAS)
• Linux/Unix running Samba

I am attempting to connect to a home or business network over the Internet using:

• Virtual Private Network (VPN)