TroubleShooting - Timeout
Timed out connecting/Socket timed out
FileBrowser connects to Windows XP shared folders using SMB (Windows file sharing).
In some cases, a connection attempt may start but never complete, eventually timing out or appearing to hang.
Try the following options.
"Enable NetBIOS" setting
Windows XP machines can normally be connected to with the machine setting "Enable NetBIOS" set to ON or OFF. It's worth trying both settings, though, in case a firewall is blocking one of the TCP ports that FileBrowser uses.
- Edit your Windows machine location on FileBrowser's homescreen.
- Tap "Advanced Settings"
- The "Enable NetBIOS" switch is at the top of the page
- Tap back then press "Save"
Firewall
The most likely cause of this error is a firewall blocking FileBrowser's network requests. We recommend switching off the firewall temporarily to prove whether this is the cause of the problem. If you can connect when the firewall is disabled, please click the link below to show you how to configure the firewall to permit 'File & Printer Sharing'.
Related Topics
- Show me how to configure Windows Firewall.
- The firewall is off, but I still get the same error.
- I now get a different error.
About FileBrowser
FileBrowser provides reliable access to files stored on Windows PCs, NAS drives, and other network storage devices directly from iPhone and iPad.
Whether you are connecting on a home network, office network, or VPN connection, FileBrowser is designed for fast and secure access to Windows shared folders, SMB network drives, and file servers.
Download FileBrowser
Access files on your Windows PC, network shares, and NAS drives directly from iPhone and iPad.
Unsure which version of FileBrowser is for you? Check out our comparison page.
