In order to shutdown or restart a Windows computer, ServerControl needs to connect as the Administrator account. This account is disabled by default and will need to be activated.
1 Start a Command Prompt as an Administrator by right-clicking on the "Command Prompt" icon in the Windows Start Menu and choose "Run as administrator". Click Continue if you are presented with a confirmation popup message box.
2 In the new command prompt, enter "net user administrator /active:yes".
The Administrator password must be strong, otherwise your system will not be secure. We recommend using a password that has uppercase and lowercase letters, at least 1 number and at least one punctuation mark.
1 Go to Control Panel->User Accounts and click the link "Manage another account" and you will see all your users. There should be one that is named "Administrator", with "Administrator" listed under it as well. This is the real Admin account.
2 Click this user and then click the "Create a password" link and then enter a strong password.
In ServerControl enter 'Administrator' into the User Name field
If you no longer wish to use ServerControl the Administrator account can be disabled again using the 'Enabling the Administrator account' instructions above replacing step 2 with "net user administrator /active:no".
If the user login prompt continues to popup please check the following:
Watch our easy how-to guides, they cover some off ServerControl's key features.