FileBrowser Help & Support

Here to help you get FileBrowser connected. Find how-to articles, quick start guides, trouble shooters, tips and tutorials in our FileBrowser support pages.

Connection Issues?

Has your FileBrowser stopped connecting after upgrading to macOS Sequoia?
Please refer to our help page.

Has your FileBrowser stopped connecting after an app or iOS upgrade?
Check iOS Permissions.

Scan your Network

If your computer is already set up to share folders over your home network, just tap Scan to create location entries in FileBrowser. You'll be prompted for the user name and password. See below for detailed setup instructions.

Using FileBrowser Scan your Network

Setup your Machine for File Sharing

Please click one of the links below to see our step by step instructions on how to get FileBrowser connected:

Our simple guide on how to enable file sharing on your Mac

Mac

Follow our easy guide on how to enable file sharing on Windows

Windows

Our simple guide on how to turn on file sharing on your Time Capsule

Time Capsule

How to browse your Toshiba Wireless Drive from your iPad

Toshiba Wireless SSD

Trouble Shooter

If you used our guides and still can't connect, please use our FileBrowser trouble shooter for specific steps to resolve common problems.

Start Troubleshooter
FileBrowser How to Videos

How-To Videos

Watch our easy how-to videos. They cover some of FileBrowser's key features.

Guides

FileBrowser Online UserGuide

User Guide

Read Our FileBrowser User Guide to brush up on the basics.

Online User Guide

FileBrowser FAQ

FAQ

Resolve common problems, with our Frequently Asked Questions section.

FAQ
Secure access to your documents from anywhere with FileBrowser

Access your documents from anywhere

Use our simple guide to using ZeroTier to securely connect and browse your documents from anywhere.

Simple Setup
Contact FileBrowser Support via email

Contact Support Directly


support@stratospherix.com
Which version of FileBrowser is for me?
Compare FileBrowser Versions

Unsure which version of FileBrowser is for you? Check out our comparison page.