FileBrowser Professional Help & Support
Here to help you get FileBrowser Professional connected. Find how-to articles, quick start guides, trouble shooters, tips and tutorials in our FileBrowser Professional support pages.
Connection Issues?
Has your FileBrowser Professional stopped connecting after upgrading to macOS Sequoia?
Please refer to our help page.
Has your FileBrowser Professional stopped connecting after an app or iOS upgrade?
Check iOS Permissions.
Scan your Network
If your computer is already set up to share folders over your home network, just tap Scan to create location entries in FileBrowser Professional. You'll be prompted for the user name and password. See below for detailed setup instructions.
Setup your Machine for File Sharing
Please click one of the links below to see our step by step instructions on how to get FileBrowser Professional connected:
Our simple guide on how to enable file sharing on your Mac
Mac
Follow our easy guide on how to enable file sharing on Windows
Windows
Our simple guide on how to turn on file sharing on your Time Capsule
Time Capsule
How to browse your Toshiba Wireless Drive from your iPad
Toshiba Wireless SSD
Trouble Shooter
If you used our guides and still can't connect, please use our FileBrowser Professional trouble shooter for specific steps to resolve common problems.
Start Troubleshooter
How-To Videos
Watch our easy how-to videos. They cover some of FileBrowser Professional's key features.
User Guide
Read Our FileBrowser Professional User Guide to brush up on the basics.
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